Our promise to you

At Scoot, we strive to deliver a great flight every time. There will be times however, where things don’t go according to plan. Usually, these moments are due to our strict adherence to flight safety standards or external factors such as weather or air traffic delays. Regardless of the reasons for your travel disruption, it’s important you understand your rights and responsibilities.

Scoot is empowering travellers like never before, but with this comes a greater responsibility to make your own decisions! We highly recommend you purchase comprehensive travel insurance so you can ‘Scoot’ with peace-of-mind. To top it off, we’ve taken the time to publish our guest promise so you know exactly what you can expect from us. It’s not ‘fine-print’, but rather our straightforward and sincere commitment to you.

Visit our main website at –>http://www.flyscoot.com